in this environment, with careful comparison to the original form designs in the older version. Many reports required major reworking of the syntax due to variations in the two report engines (Infomaker and Oracle BI). Using a preliminary data conversion allowed side by side comparisons of the output from the two products, assuring accuracy in the translation. There were close to 100 forms and reports that needed to be updated, between PCM forms and reports and custom application documents to print.
Second, custom applications in use in the older system needed to be tested and modified as necessary, including printed forms in those applications, and integrations to existing systems needed to be tested. In order to streamline the process, multiple DRMcNatty staff members were used to perform these various tasks, and managed through a thorough checklist process. Third, comprehensive testing was performed using a variety of browser and Java (JRE) versions, providing the client with recommended client-system configuration.
Testing was performed by DRMcNatty staff initially, including support staff familiar with the processes and documents, and then handed off to the client for thorough testing. A comprehensive User Acceptance and Testing (UAT) document was used to manage the testing results and comments. DRMcNatty and the client performed testing at all key locations to ensure the migration would be smooth. Once client testing was completed and any changes made, the actual migration was scheduled to take place over a weekend, during which both DRMcNatty staff and the client staff performed testing, including testing at the client site.
Results
The result was a smooth transition from the perspective of end users; almost seamless with very few issues encountered after migration. For the end user, they were in one system on Friday and the new system on Monday morning, with no loss of data, no loss of use or productivity. DRMcNatty also continued to provide ongoing support during the initial transition period; however, actual issues reported were mostly minor and resolved rapidly.